Shipping policy

DELIVERY TIME:

Delivery time: 1 to 2 business days after order receipt.
During releases or sales, processing may be delayed by up to 48 hours.

As soon as your order is on its way, you will receive a shipping confirmation via email.

Worldwide shipping

SHIPPING COSTS:
GERMANY
DHL: €1.95 (orders over €100: €0.00)

EU
DHL: €12.49 (orders over €100: €0.00)

OTHER COUNTRIES OUTSIDE THE EU
DHL: €29.99

Any import duties or fees are set by the destination country and must be paid by the customer.
We do not collect duties or taxes during checkout and cannot predict their amount.
Please contact your customs office beforehand for more information on your country’s import regulations.

RETURNS & RETURN FEES:

We provide a free return label for returns from the following countries:

Germany
EU

Please use our returns portal to initiate your return.

For returns from all other countries, we do not provide a return label. In these cases, customers must cover the return shipping costs themselves.
We recommend sending the package with insurance to avoid delays or issues.